We accept paper, electronic, and IODashboard data.

Some practices only work with paper while others want to eliminate paper.  We can work with you effectively either way.  If you send us information on paper, we first confirm every document is received. We then image all documents so every one is available within seconds via the Internet.  Information is scrubbed and run through our patented rules engine.  The result is a claim with a very high degree of first-time payment probability.

Round the clock service.

Our staff is working 24 hours a day.  Information received today is ready for review tomorrow.  Should we need additional information, a fax will be waiting for you.   Claims effectively move along a "virtual assembly line" where work is performed by specialists trained for a particular task.

This process is based on the methodologies of SPC - Statistical Process Control.  The goal is to produce a high quality outcome consistently and irrespective of the dollar value of the claim.   Like other industries that have applied these methods with unparalleled success, we are able to demonstrate superior performance across a large claim volume.

Time-sensitive procedures are automated.

You need not worry about whether patient statements or secondary claims were mailed because these and many other procedures are automated.  Turnaround times on these procedures are essentially immediate - once a claim is posted, the next claim or statement is on its way.  We also deploy patented procedures to turnaround denials and appeals.  The result for you is faster receipt of your money.